![Starbucks Leadership: ‘Everything Is Fine.’ Starbucks Customers: ‘Where’s My Coffee?’](https://assets.inc.com/_/images/uploaded_files/image/970x450/starbucks-inc-1389577858_541430.jpg)
Starbucks Leadership: ‘Everything Is Fine.’ Starbucks Customers: ‘Where’s My Coffee?’
Inc.comYour algorithms will never be better, or more important, than customer perception.
Your algorithms will never be better, or more important, than customer perception.