![Southwest Airlines Just Announced a Big Change, and It’s the Start of the End of an Era](https://assets.inc.com/_/images/uploaded_files/image/970x450/southwest-airlines-inc-2149408856_541107.jpg)
Southwest Airlines Just Announced a Big Change, and It’s the Start of the End of an Era
Inc.comAs Southwest Airlines CEO Robert Jordan said in a recent earnings call, “customer preference and expectations change over time.”
As Southwest Airlines CEO Robert Jordan said in a recent earnings call, “customer preference and expectations change over time.”